Natural Magic Eco-Herbal Skin Care
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Return Policy

We want you to be totally satisfied with your purchase. We will gladly provide a refund or exchange for any reason within 14 days of shipping . There is a 10% restocking fee that will apply .

Please follow the steps below.

  1. Please write reason for return on the back of the invoice (enclosed in your original order) and place it inside the return package. We can not process returns or exchanges without the original invoice, however be sure to retain a copy of the invoice for your records.
  2. For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We're sorry, return shipping fees are not refundable.

Your return will be processed promptly upon its arrival and all exchanges will be shipped via standard ground shipping. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are Monday through Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request.

Please note: Only products purchased from our website may be returned for refund or exchange.

If you have questions about returns or exchanges, please contact us by email at info@nmecoherbal.com or phone 650.458.9997.

Damaged Items

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately by email at info@nmecoherbal.com.

Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please keep the box, packing materials and the damaged items for inspection by the carrier.

Natural Magic Eco-Herbal Products Statement of Privacy

Natural Magic Eco-Herbal Products is committed to protecting your privacy. This Statement of Privacy applies to Natural Magic Eco-Herbal Products Web site and governs data collection and usage at all Natural Magic Eco-Herbal Products sites and services; it does not apply to other online or offline sites, products or services. Please read the Natural Magic Eco-Herbal Products Statement of Privacy. Natural Magic Eco-Herbal Products is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

As an E-commerce Web site, Natural Magic Eco-Herbal Products collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Natural Magic Eco-Herbal Products is used solely for the purpose of billing and shipping your online purchases. Natural Magic Eco-Herbal Products does not collect any information about your computer hardware and software.

Natural Magic Eco-Herbal Products encourages you to review the privacy statements of Web sites you choose to link to from Natural Magic Eco-Herbal Products so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Natural Magic Eco-Herbal Products Web site.

Use of your Personal Information

Natural Magic Eco-Herbal Products and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Natural Magic Eco-Herbal Products may also use personal information to inform you of other products or services available from Natural Magic Eco-Herbal Products and its affiliates. Natural Magic Eco-Herbal Products may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Natural Magic Eco-Herbal Products does not sell, rent or lease its customer lists to third parties. Natural Magic Eco-Herbal Products may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Natural Magic Eco-Herbal Products does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Natural Magic Eco-Herbal Products may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Natural Magic Eco-Herbal Products or the site; (b) protect and defend the rights or property of Natural Magic Eco-Herbal Products including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Natural Magic Eco-Herbal Products or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Natural Magic Eco-Herbal Products or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Natural Magic Eco-Herbal Products abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

Natural Magic Eco-Herbal Products offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing info@nmecoherbal.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Natural Magic Eco-Herbal Products by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information

Natural Magic Eco-Herbal Products is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement

Natural Magic Eco-Herbal Products will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Natural Magic Eco-Herbal Products will use your personal information, Natural Magic Eco-Herbal Products will prominently post such changes prior to implementing the change. Natural Magic Eco-Herbal Products encourages you to periodically review this Statement to be informed of how Natural Magic Eco-Herbal Products is protecting your information.

Shipping Charges and Timeline

order by a specific date please advise us by email or phone. Often times we can arrange for overnight delivery with guarantee of delivery date. When checking out our USPS system will calculate your shipping cost based on weight of products and type of shipping you chose.

Excludes weekends and holidays. In-stock items only.

Terms & Conditions

This Site is ruled by the terms and conditions set out below. They will be binding for you, so read them carefully and if you don't agree please exit the Site.

By visiting this Site you unconditionally consent to the following terms and conditions, including the privacy policy section. You are aware that Natural Magic Eco-Herbal Products may modify, at its sole discretion, at any time and without previous notice, said terms and conditions so we ask you to visit again this webpage to check updates.

This Site is for entertainment, promotional and advertising purposes and you can use it only for private, personal and not commercial use.

Trademarks and Copyright

In this Site you will find information, images, photographs, trademarks, products, advertising, etc. which are exclusive property of and are protected by copyrights.

Therefore you may not reproduce, totally or in part (except for private, personal and not commercial use), publish, transmit, modify totally or in part, or sell any of the material contained in this Site.

No right or other claims may be deemed assigned to you as a result of downloading and/or copying the abovementioned materials.

In particular we inform you that " Natural Magic Eco-Herbal Products " logo and word, are exclusive property of Natural Magic Eco-Herbal Products , and all marks and logos, registered or not, displayed in this Site are exclusive property of Natural Magic Eco-Herbal Products . Therefore reproduction, distribution, publishing, transmission, modification, totally or in part, sale and any other usage of the above material is forbidden.

The above list is not official or definitive and it does not contain all signs, patterns, models, marks, and copyrights belonging to Natural Magic Eco-Herbal Products.

No Warranties

We advice you that this Site may display mistakes or incorrect information and may be modified or updated by Natural Magic Eco-Herbal Products in its sole discretion, at any time and without previous notice.

As well please remember that any information circulating over the internet cannot be considered 100% secure and this Site may not work or it may contain viruses or damaging elements. The contents of this Site may sometimes display images and scenes with ironical and laughing contents, which in no case are intended to offend anyone's sensitivity. If you don't appreciate it please exit the Site. This web site is not for children and we are not willing to collect personal information from individuals under 18, so if you are under this age please ask your parents to use the Site and do not submit your data.

No Liabilities

Natural Magic Eco-Herbal Products, its employees, officers, directors and shareholders, make no representations and warranties of any kind, express or implied, with respect to this Site or any of its information, elements, software and material in general and expressly disclaim any responsibility in relation thereto. They cannot be considered liable and responsible for any and all damages, of any kind, direct or indirect, arising out of or in connection with the use of this Site or with material contained in this Site.

By using the information or any element or material contained in this Site you solely remain liable and responsible for any and all possible losses, costs, expenses and damages, direct or indirect, of any kind and entity, arising from or related to the utilization of this Site.

Link

This Site may be connected with other websites (links) which are not under Natural Magic Eco-Herbal Products control. These legal notices are to be intended only for the Site.

Natural Magic Eco-Herbal Products . Natural Magic Eco-Herbal Products its employees, officers, directors and shareholders, cannot be responsible for the contents or security, or for viruses or other negative consequences arising out of said sites.

Materials Sent to Us

All of your personal data (first name, last name, e-mail address, etc.) provided to the Natural Magic Eco-Herbal Products will be processed in compliance with our privacy policy (please read also the Privacy statement).

All information, ideas, images, photographs, music and in general material sent to Natural Magic Eco-Herbal Products in relation to this Site will be considered non confidential and for free use of Natural Magic Eco-Herbal Products . By sending said material you assign to [COMPANY NAME] the right to use any of such information, ideas and material without any obligation for Natural Magic Eco-Herbal Products to acknowledge receipt or make reference or advertisement of your submission and to pay any compensation. You warrant that the material sent to Natural Magic Eco-Herbal Products does not infringe any third party's right or any law in force and you remain responsible for the contents of the material and will hold Natural Magic Eco-Herbal Products harmless from and against any and all claims damages, losses, costs and expenses including the attorneys fees and court costs, arising from or related to such material submitted or mailed.

Cookies

Cookies may be used by Natural Magic Eco-Herbal Products to improve the user experience in navigating the site, and to give us information about general usage of the site. By using cookies, Natural Magic Eco-Herbal Products does not collect any personal data.

Applicable Law and Disputes

By using this Site you fully agree to the jurisdiction of United States laws and that any dispute arising out of your use of this Site shall be resolved exclusively by the competent United States Superior Courts

Secure Shopping

You can shop at www.nmecoherbal.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.nmecoherbal.com is registered with the Authorize.Net Verified Merchant Seal program.

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